LESS THAN 0.05%

Tips, Trivia & Tabulation

With only 14 complaints in the Bureau over the last 36 months, BC Furnace & Air Conditioning Ltd. has got to be one of the best with its complaint ratio of less than 0.05%

BC Furnace & Air Conditioning Ltd. is known in the Greater Vancouver area for it’s excellence in customer care and also has proven that it is the best when it comes to installing furnace, servicing furnace and repairing furnaces that have broken down.

While some companies like to boast of their few complaints in the reporting Bureau to win business over their competitors others fail to see the few clients that company has.

If a company is new to the industry then no complaints should show up. Another way to avoid complaints showing up on the reporting bureau is to do a company name change.

20%

A company has 100 clients that they regularly service annually and over 36 months they only received 3 complaints but their unseen complaint ratio is 1.0%

0.5%

A company specializes in installing furnaces and they put 200 furnaces into customer’s homes over a 36 month period they receive 1 complaint but their unseen complaint ratio is 0.5%

0.05%

BC Furnace & Air Conditioning Ltd. regularly services over 30,000 clients over a 36 month period and has received 14 complaints our unseen complaint ratio is less than 0.05%

Dealing with a larger company has a lot of advantages over dealing with smaller unknown companies.

Who would you deal with?

Any Questions?